Privacy policy
Last updated October 23, 2026
This policy explains what we collect when you use pluginloom.com and our plugins' license service. The controller is Four Cents, 49 Thorncliffe Park Drive, East York, ON M4H 1J6, Canada. Contact: info@fourcents.ca.
What we collect
| Data | Why | Kept for |
|---|---|---|
| Email and name | Your account, license delivery, receipts, sign-in links, support | While you have an account, then up to 7 years for tax records |
| Order details (plan, amount, tax, country) | Tax and accounting records | 7 years |
| License activations (site URL, plugin, WordPress and PHP versions) | Enforcing site limits and supporting you | While the license exists |
| Support messages and attachments | Answering your request | 3 years after the request closes |
| Page views (path, referring site, a random per-tab id) | Understanding which pages help people. No cookies, no IP address, no profile across sites | 13 months |
| Email for a reminder or launch notice you asked for | Sending that one email | Until you unsubscribe or it is sent |
Card details
Payments are handled by Stripe. Your card number goes to Stripe, not to us. Stripe's privacy policy applies to that data.
Who processes data for us
- Stripe, for payments, invoices and billing management
- Our email provider, to send account, receipt and support mail
- Our hosting provider, which runs the servers this site uses
We do not sell personal data and we do not use advertising trackers.
Your rights
You can ask to see, correct, export or delete your data, or object to how we use it. Email info@fourcents.ca or open a request. We keep order records where tax law requires it. You can also complain to your local data protection authority.
Marketing email
We only send launch or news emails if you ask for them, and every one has a one-click unsubscribe link. Receipts, sign-in links, renewal notices and support replies are part of the service.
Changes
We will update the date at the top when this policy changes.